HEALTH, HEALING AND BEAUTY
As the practice of medicine has changed, so has marketing within healthcare's complex ecosystems. Mastering patient, provider and payer journeys requires not just empathy and business savvy but also actionable insight from behavioral economics.
Bespoke has an expert understanding of physicians and nurses, heath plan payers, pharmacies and employers. Selecting the key points of influence makes the difference between launch success and epic failure. The mass media days of the "we just need one great ad" are long gone. Data and dashboards are marketing's heart monitor today. Culture, community, and psychographic-smart outreach is how we have impact.
Bespoke's early work for Botox and Latisse provides the foundation for our understanding the delicate worlds of self image and change. We were part of the disruption of conventional physician-only sales and introduced online pharmacies and peer-to-peer marketing. Deep insight into patient motivation is where marketing strategy must begin. We bring our experience from Proctor & Gamble consumer research methodology to patient journeys.
INFLUENCING TRIGGERS & OUTCOMES
The highly fractured world of communication takes a holistic approach to changing opinions. It's world where one-off communication campaigns have no staying power–they are kits lost in a tornado. Our role is both akin to ground control at an international airport: taking incoming action, safe landings and new departures. Ask us about our influencer work on Claritin and other Rx products and health insurance for MetLife, John Hancock and others.